Q: What happens at the initial consultation?

A: During the free initial "Meet & Greet" you will have the opportunity to learn more about our services and qualifications, and we will have the opportunity to learn more about your pets and home. If you decide that TLC Pet Sitting is right for you, and if we agree that your pets are best served by us, you will need to fill out a few authorization forms and provide us with (2) copies of your house keys and a copy of your mailbox key if needed. We request two copies of your house keys to prevent any accidents or problems. One key is locked in a secured lockbox, while the other key is being used. If you do not have (2) copies of your house keys ready, you will need to arrange to drop them off or you will be charged a fee for a return trip.

Q: Do you have insurance?

A: Yes, for your protection TLC Pet Sitting is insured by Business Insurers of the Carolinas.

Q: Are you licensed?

A: Yes, like all legitimate businesses, we hold a valid State of Alaska business license. However, the pet sitting industry is self-regulated, so there is no such thing as a "pet sitter's license" like there is a contractor's license, a cosmetologist's license, etc. However, we are members of Pet Sitters International.

Q: What kind of animals do you care for?

A: We provide care for dogs, cats, puppies, kittens, rabbits, birds, turtles, fish, guinea pigs, reptiles, chickens, goats and hamsters. Whatever you've got, we'll take care of.

Q: What types of medications can you administer to pets?

A: We will administer pills, drops, ointments, and liquid medications at no extra cost. To administer injections and sub-q fluids there is an additional charge of $5. We will not administer medication to any pet that poses a danger to our caregivers.

Q: Why should I use TLC Pet Sitting, when I could get a friend, neighbor, or family member to do it ?

A: Pet parents can feel at ease knowing that this is what we do every day - day in and day out. We are insured, trained for emergencies, consistently looking out for safety hazards and have excellent references from many satisfied clients. We have garnered a solid reputation as a trusted and reliable pet sitting and dog walking service. In addition, we follow Pet Sitters International's Recommended Quality Standards for Excellence in Pet Sitting. We know how difficult it is to impose on someone to take on such a big responsibility...and now, you don't have to!

Q: Do you have references?

A: Yes. Excellent local references are available upon request.

Q: Do you share our personal information with anyone else?

A: No, all information we receive from you is strictly confidential.

Q: Do you offer any type of guarantee?

A: Yes, we offer a satisfaction guarantee. If you are not 100% satisfied with our services, we'll be happy to address your concerns and provide your next visit for free.

Q: How is payment handled?

A: Payment is required immediately after each pet sitting or dog walking assignment. We accept all forms of payment. If paying by check, it will not be deposited until you return and you're completely satisfied with our services. If you're interested in paying with Visa, MasterCard, American Express or Discover Card, we can send you a PayPal invoice (no PayPal account necessary) via email when you return.

Q: Why is spay and neutering important?

A: There are many health benefits to spay and neutering your pet; Spaying a female greatly reduces the chances of breast cancer and the threat of uterine and ovarian cancer and uterine infection, thus your pet may live longer. Neutering a male reduces the chances of testicular tumors, hernias, abscesses, prostate enlargement and prostate cancer later in life, thus your pet may live longer.

Additionally by spaying and neutering your pet you will be doing your part to end the pet overpopulation crisis in the United States. Every year 7 million unwanted dogs, cats, puppies and kittens are put to sleep because there are no homes for them.

Kittens can start having kittens at 4 months old and can have up to 4 litters a year. Puppies and Kittens can be safely fixed as soon as they reach 2-3 months old.

Visit our Useful Info page to find local spay & neuter resources.

Q: Where can I adopt a cat, dog, rabbit, etc?

A: Adoption from your local animal shelter saves lives!

Visit our Useful Info page to find your local animal shelter and some other great rescue groups in the Anchorage area.